John has asked that this page be created so you know how to contact him while he is incarcerated in the Luzerne County Jail. You cannot simply e-mail or call him without setting up an account. Before you begin, note that you will need to deposit about $10 on an account for yourself as each message sent costs $0.25. One suggestion John shares is to make your messages bulkier than short. For example, you don’t want to send one message as “Hi” and then another as “How are you?” (costing two messages so $0.50) but rather . Think of these as email messages and not text messages.
Setting up an account
Sign up for an account at https://sso.gtlconnect.com/users/sign_up.
You may be prompted to verify your identity by taking a picture of your photo ID and uploading it, along with a selfie. It’s a pain in the butt, but only a one-time thing.
Once your account is verified, log in and go to the “contacts” tab at https://visit.telmate.com/user/contacts
There is a dropdown that you will search for the facility — “Luzerne County PA”
Once done, you will search for “Dawe” in the right field. This will not work between June 22 and August 5, 2021 as John will be out at Keystone Center ECU in Chester, PA. John’s old inmate ID was 2104-096, but may not be the same when he returns after treatment.
Once you’ve sent a request and an initial message, John can set it up for you to chat back and forth and even schedule a video chat. Video chats must be held between 7:30 and 9:00 a.m. Eastern Time. (Google search “Time Wilkes-Barre”.)
A word of caution: The interface is clunky. John must have money on his internal account to accept messages which you can donate to using links in the app or on the website… but you’ll also need funds on your account. Be sure you are depositing the account you intend to… it’s very easy to send John $10 thinking you’re loading up your personal account.
To communicate once all this is set up, it is a lot easier to use the mobile app on your smartphone:
There are two apps at this link:
- GettingOut – what you’ll use for e-mail messaging and
- GettingOut Visits what you’ll use if you want to do a video chat.
- You won’t want to get the Guardian app.
Apple/ iPhone: https://apps.apple.com/us/developer/telmate-llc/id907226426
Requesting a Phone Call
If you would like John to reach out via phone call, please e-mail Dorothy Dawe (“Hi Mom!”) at email@example.com or call/text her at 570-706-5730. Remember to introduce yourself first if you haven’t contacted her in a while. Be sure to include your name, phone number, and email address for her to pass on. If you are requesting a phone call that will be more than 5 minutes, consider supporting the phone call expense (payphone).
If you would like to support John’s phone bill (calls cost John $0.18c per minute, so a 11 minute phone call is almost $2.00 )send a check or money order made payable to Dorothy Dawe, PO Box 112, Lehman, PA 18627 and she will deposit it on his account. Cash should be sent at your own risk and not be more than $10.